Privacy Policy for Crystal Elite Gemss
Effective Date: December 10, 2024
At Crystal Elite Gemss, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, crystalelitegemss.com. By using our site, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect information in the following ways:
1.1 Personal Information
When you visit our website, make a purchase, or subscribe to our newsletter, we collect personal data including your name, email address, phone number, and billing/shipping address. This information is necessary for processing orders, providing customer support, and sending promotional materials.
1.2 Payment Information
When making a purchase, you are required to provide payment details such as credit card numbers or PayPal account information. We use secure encryption methods to process this data and ensure it is protected.
1.3 Usage Data
We may collect non-personally identifiable data to improve the functionality of our website, including information about your browser, operating system, IP address, and pages visited.
2. How We Use Your Information
Your information is used to:
2.1 Process Orders
We use your personal and payment details to process, ship, and complete your orders accurately and efficiently.
2.2 Customer Support
Your contact details allow us to assist you with inquiries, order status, returns, and exchanges.
2.3 Marketing and Promotions
With your consent, we may use your email address to send newsletters, special offers, and promotions related to our products and services. You can opt-out at any time.
2.4 Improve Our Services
We use usage data to enhance the user experience on our website, ensuring our services meet your needs.
3. How We Protect Your Information
3.1 Data Encryption
We use industry-standard encryption methods (SSL/TLS) to protect your payment and personal information during transactions.
3.2 Secure Storage
Your information is stored on secure servers protected by firewalls and other security measures to prevent unauthorized access.
3.3 Limited Access
We restrict access to personal data to employees and third-party service providers who need it to perform services for us, such as order fulfillment and marketing.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, such as shipping partners, payment processors, and email marketing platforms.
4.2 Legal Compliance
We may disclose your information if required by law or to protect our legal rights.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or business entity.
5. Cookies and Tracking Technologies
We use cookies to collect information about your browsing behavior on our website. This allows us to offer a personalized experience and improve the functionality of our site. You can manage cookie preferences through your browser settings.
6. Your Rights
6.1 Access and Update Your Information
You have the right to request access to the personal data we hold about you and request corrections or updates.
6.2 Opt-out of Marketing
You may opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
6.3 Data Deletion
You may request that we delete your personal data, subject to legal and contractual obligations.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting an updated policy on our website.
9. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
Crystal Elite Gemss
Street: 4599 Thorn Street, Garden Grove, California, United States
Phone Number: (810) 249-5237
Email: info@crystalelitegemss.com
Website: www.crystalelitegemss.com
