Privacy Policy

Effective Date: January 13, 2025

Welcome to Crystal Elite Gems. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, https://crystalelitegemss.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services to our customers. This includes:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely through third-party payment processors)

1.2 Non-Personal Information

  • IP address

  • Browser type and version

  • Device information

  • Cookies and similar technologies to track usage patterns and improve user experience

2. How We Use Your Information

Your information helps us to:

  • Process and fulfill orders

  • Provide customer support

  • Send updates about your order or promotional offers

  • Improve our website and services

  • Ensure compliance with legal requirements

3. Sharing Your Information

We respect your privacy and will never sell your personal information. However, we may share your data with:

  • Service providers: Payment processors, shipping companies, and marketing services to fulfill your orders and enhance our services.

  • Legal compliance: If required by law or to protect the rights of our company, customers, or others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site performance

  • Deliver personalized content and ads

You can adjust your browser settings to decline cookies; however, this may affect your website experience.

5. Data Security

We implement strict security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption

  • Regular malware scanning

  • Limited access to personal data by authorized personnel only

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of receiving marketing communications

  • Request a copy of the data we hold about you

To exercise these rights, contact us at info@crystalelitegemss.com.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any information.

8. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: