Payment Policy

Effective Date: January 13, 2025

At Crystal Elite Gems, we are committed to providing our customers with a secure and seamless payment experience. Please read our payment policy below.

1. Payment Methods

We accept various payment methods for your convenience:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover
• PayPal
• Apple Pay
• Google Pay

All payment options are processed securely to ensure your information is protected.

2. Order Confirmation

Upon successful payment, you will receive an order confirmation email. This email will include your order details and a summary of the items purchased.

3. Payment Processing

• Payments are processed immediately upon order placement.
• If there are any issues with your payment (e.g., insufficient funds, declined card), we will notify you via email.

4. Currency

All prices on our website are listed in US Dollars (USD). If you are purchasing from outside the United States, your bank may apply conversion fees or foreign transaction fees.

5. Sales Tax

Sales tax will be applied to orders shipped within the state of California, as required by law. The applicable tax rate will be calculated at checkout based on your location.

6. Refunds and Chargebacks

Refunds will be processed according to our Return Policy. If a chargeback is initiated, we reserve the right to dispute the charge and provide evidence of the transaction.

7. Security

We take security seriously. Our website uses SSL encryption to protect your personal and payment information. We do not store your credit card information once the transaction is complete.

8. Contact Information

For any questions regarding our payment policy, please do not hesitate to contact us:

• Street: 4599 Thorn Street, Garden Grove, California, United States
• Phone Number: (810) 249-5237
• Email: info@crystalelitegemss.com