Sales Policy for Crystal Elite Gemss

Effective Date: December 10, 2024

Introduction

Welcome to Crystal Elite Gemss, your trusted source for premium crystals, gemstones, and related products. This Sales Policy governs your purchases and transactions through our website, crystalelitegemss.com. By making a purchase on our website, you agree to adhere to the terms outlined in this policy.

Please read this policy carefully to understand how we handle sales, returns, shipping, and other important aspects of your transaction.

Contact Information
For any questions related to our sales policies, please contact us using the information below:

1. Product Availability

All products available for purchase on Crystal Elite Gemss are subject to availability. We aim to keep our stock updated regularly. However, in rare cases, a product may be temporarily unavailable or discontinued.

2. Order Confirmation

When you place an order on our website, you will receive an order confirmation email. This email confirms that we have received your order, but it does not signify that the order has been accepted. Crystal Elite Gemss reserves the right to cancel any order at any time for reasons including but not limited to product unavailability, pricing errors, or security concerns.

3. Pricing and Payment

The prices listed on our website are in USD and include applicable taxes unless otherwise stated. Prices are subject to change without notice. You will be charged the price that appears on the checkout page at the time of your purchase.

We accept several forms of payment, including major credit cards, PayPal, and other secure payment methods. All payments are processed through secure payment gateways, and we do not store your payment information on our servers.

4. Shipping Policy

We offer domestic and international shipping. Shipping rates are calculated based on the weight of your order and your location. The total shipping cost will be displayed at checkout.

Processing Time: Orders are typically processed within 1-3 business days. Shipping times may vary depending on your location, but domestic orders typically arrive within 5-7 business days.

International Shipping: For international orders, shipping times may vary depending on the destination country and customs processing. Please note that international orders may be subject to additional import duties, taxes, and fees, which are the responsibility of the customer.

5. Sales Tax

Sales tax is applicable to all orders shipped within California. The appropriate sales tax rate will be applied to your order during checkout based on your shipping address.

6. Returns and Refunds

For detailed information on our return and refund policy, please refer to our Refund and Returns Policy. In general, we accept returns within 30 days of receipt of your order. To be eligible for a return, the item must be unused, undamaged, and in its original packaging.

7. Customer Support

We are committed to providing exceptional customer service. If you have any questions or concerns regarding your order or our policies, please feel free to contact us at:

8. Limitation of Liability

Crystal Elite Gemss is not responsible for any damages or losses arising from the use of our website or products. Our liability is limited to the total amount of your purchase.

9. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and the updated policy will be effective as of the posted date.